Terms & Conditions

These Terms & Conditions govern your use of our website and the purchase of clothing, accessories, and shoes within the Arab Republic of Egypt. By accessing or using the website, you agree to these terms.

1. Website Usage

– You agree to use the website for lawful purposes only.
– You must not misuse the website, attempt unauthorized access, or engage in activities that disrupt or harm the platform.

2. Product Information

– We make every effort to display product colors, descriptions, and sizes accurately.
– Slight variations in color due to lighting or screen settings are not considered defects.
– Size charts are approximate and may vary slightly between products.

3. Orders & Acceptance

– Placing an order does not guarantee acceptance. We may refuse or cancel an order for reasons including:
  • Incorrect or incomplete address
  • Stock unavailability
  • Suspicion of fraudulent activity
– We will notify you if your order cannot be fulfilled.

4. Pricing & Payment

– Prices may change at any time without prior notice.
– If an error in pricing occurs, we reserve the right to cancel the order or request clarification before shipping.
– Payment methods include cash on delivery (if available) or online payment through approved gateways.

5. Shipping & Delivery

– Delivery timelines shown are estimates and may vary due to courier availability or external conditions.
– We are not responsible for delays beyond our control, including courier delays or force majeure.

6. Returns & Refunds

– Our Returns & Refund policy applies to all orders. Please review the full policy on our website.
– Items must meet the return conditions to be eligible for refunds or exchanges.

7. User Accounts

– You are responsible for maintaining the confidentiality of your account credentials.
– Any activity under your account is your responsibility.
– We may suspend or terminate accounts that violate our terms.

8. Limitation of Liability

– We are not liable for any indirect, incidental, or consequential damages arising from the use of the website.
– Our total liability is limited to the value of the purchased product.
– We are not responsible for misuse of the product, incorrect washing, or damages after delivery.

9. Intellectual Property

– All content on the website—including images, text, logos, and product descriptions—belongs to us and is protected under copyright laws.
– You may not copy, reproduce, or redistribute any content without written permission.

10. Privacy

– Your personal data is handled according to our Privacy Policy.
– By using the website, you consent to the collection and use of your information as described in the policy.

11. Fraud Prevention

– We reserve the right to cancel suspicious orders or request verification.
– Repeated refusal to accept orders may result in account restrictions or requiring pre-payment for future orders.

12. Policy Updates

– We may update these Terms & Conditions at any time.
– Updates become effective immediately upon posting on this page.

13. Contact

If you have any questions about these terms, please contact us via WhatsApp or through our official social media channels.